Eric Heaton, a US Army Veteran, faced numerous challenges after his transition back into civilian life. His journey from structured military service to navigating life as a civilian was difficult and led him to a period of depression. Isolated and struggling to cope with his feelings, he turned to alcohol to dull his pain, leading him down a path that eventually involved law enforcement. After a period of incarceration, Eric found himself without a home, support network, and facing homelessness with an uncertain future.

Everything changed when Eric connected with a Career Navigator from Goodwill’s Homebound Heroes program in April 2024. With the support and resources provided by the program, Eric’s path began to shift toward stability. He was given practical assistance, including steel-toe boots, a bus ticket, and a smart tablet, allowing him to focus on rebuilding his life and skills. Determined to make the most of these opportunities, Eric enrolled in forklift job training through Goodwill and earned his certification.

With newfound skills and the support of Goodwill, Eric soon secured employment with Warehouse Services, Inc., marking a pivotal point in his journey. Through Goodwill’s help, he received the support he needed to succeed. With his hard work and the guidance of the Homebound Heroes program, Eric has built a life of purpose and independence. He’s an inspiring reminder of the strength it takes to overcome hardship and of the community support that can help veterans like him thrive in civilian life.

Eric’s journey exemplifies Goodwill’s mission to empower individuals through the power of work, offering them not just employment but a renewed sense of hope and purpose.